Testimonials

Our highly customized programs have received rave reviews from the districts we serve and have led to our industry-leading 96% customer retention rate.

“

Block by Block was one of those transformational organizations that worked with the city leaders to really change the way our city went about running.

-Louis Straub
Louisville Downtown Management District

“

With Block by Block you have the resources to do the job your city needs. Without that national network of professionals, I think you lose a lot. And I think you gain a lot by having it.

-Tom Turner
Nashville Downtown Partnership

“

Working with BBB for the past 10 years has been an exceptional and successful partnership. In creating Boston’s first BID we wanted to make sure we got everything right and BBB provided the experience and expertise we needed. Their senior management team is top notch and the training our Ambassadors receive is solid and constantly being updated to meet current and unexpected challenges.

-Rosemarie E. Sansone
Downtown Boston BID

“

Of all the vendors we had to choose from, Block by Block was by far the best choice for downtown. Not a month goes by that I don’t talk to my Operations Director and say we made the right choice.

-Kathleen Rawson
Downtown Santa Monica

“

We switched to Block by Block several years ago and the difference to our Avenue was obvious right away. Their attention to detail, the ease in communication with staff and management and the commitment to quality work is so appreciated.

-Mark Caserta
5th Avenue Park Slope BID, Brooklyn, NY

“

These guys really know what they’re doing. The benefits of working with a company that has both a clean team and a safe team has been fantastic. We love Block by Block!

-Ellen Riotto
South Park Business Improvement District

“

Block by Block was one of those transformational organizations that worked with the city leaders to really change the way our city went about running.

-Louis Straub
Louisville Downtown Management District

“

With Block by Block you have the resources to do the job your city needs. Without that national network of professionals, I think you lose a lot. And I think you gain a lot by having it.

-Tom Turner
Nashville Downtown Partnership

“

Working with BBB for the past 10 years has been an exceptional and successful partnership. In creating Boston’s first BID we wanted to make sure we got everything right and BBB provided the experience and expertise we needed. Their senior management team is top notch and the training our Ambassadors receive is solid and constantly being updated to meet current and unexpected challenges.

-Rosemarie E. Sansone
Downtown Boston BID

“

Of all the vendors we had to choose from, Block by Block was by far the best choice for downtown. Not a month goes by that I don’t talk to my Operations Director and say we made the right choice.

-Kathleen Rawson
Downtown Santa Monica

“

We switched to Block by Block several years ago and the difference to our Avenue was obvious right away. Their attention to detail, the ease in communication with staff and management and the commitment to quality work is so appreciated.

-Mark Caserta
5th Avenue Park Slope BID, Brooklyn, NY

“

These guys really know what they’re doing. The benefits of working with a company that has both a clean team and a safe team has been fantastic. We love Block by Block!

-Ellen Riotto
South Park Business Improvement District

Case Studies

Facts and Figures

MBTA Case Study

Block by Block serves the MBTA In 2015 the Massachusetts Bay Transportation Authority (MBTA) began searching for a more cost efficient solution for providing in-station customer assistance. The recognized cost efficiencies would allow the system to deliver more coverage to... read more

Bay Ridge Case Study

SMALL DISTRICTS: Taking this District ‘Beyond Litter’ to accomplish more! Block by Block was hired by the Bay Ridge 5th Avenue BID on August 1, 2020 to provide supplemental environmental services within their annual sanitation budget of $229,822 to elevate... read more

Long Beach Case Study

Downtown Long Beach Alliance Our program in Downtown Long Beach was only our second Ambassador Team to hit the streets west of the Mississippi when we launched the Downtown Long Beach Alliance Safety Guides in 2005. Ever since, the DLBA... read more