Set up pet waste receptacles
Our complete Downtown Cleaning Checklist provides helpful tips and tricks for getting your city in top shape based on examples across the nation, so you can check each of these off with confidence and 100% this list.
Download your cleaning checklist
Download your free Downtown Cleaning Checklist for cleaning ideas and strategies to tackle trouble spots, garnish a fresh, bold look and keep it that way.
The Downtown Action Team in Albuquerque, NM has partnered with the state’s correction department to complete community service projects within the downtown area. This partnership has allowed assistance to keep downtown streets beautiful while promoting employment opportunities and awesome role models to those involved in the state’s probation and parole department.
Read more about this partnership at Albuquerque Business First.
Improve Business Safety In Your Downtown District
Don’t let your business stakeholders become targets for criminals. Maximize business safety by encouraging the business owners in your district to follow these safety procedures:
1. Report suspicious persons.
Be mindful of suspicious persons and those who ask probing questions about security or operating procedures.
2. Limit backdoor access.
Keep backdoors closed and locked. Install peepholes if possible. Check who it is before opening the backdoor.
3. Secure all personal valuables.
Every employee should have a place to lock away valuables. Don’t leave electronic devices used for point-of-sale, such as cellphones or tablets, lying around unattended.
4. Be safe with money handling.
Lock your safe. Don’t keep large amounts of cash on the premises. Do not openly discuss how much money comes in or how cash and checks are transported for deposit.
5. Safely store important documents.
Any document with financial information or personal information should be secured out of reach and public view.
Download our Business Safety Tip Sheet and send it to the businesses in your district so they can learn strategies for keeping their employees, finances and properties secure.
Ambassadors begin patrolling the streets in Southside Bethlehem. The Ambassador’s responsibilities include litter removal, preventative maintenance, patrolling and hospitality assistance.
Read more at lehighvalleylive.com.
Gain a reputation for being the friendly downtown
Make your downtown friendly and watch the district bloom. The more comfortable and welcome people feel in your district, the more likely they are to not only return again, but to tell others about their great experience.
Change perceptions of your district and become known for your hospitality by following these best practices.
1. Hire for personality
Ambassadors are the single most important factor in making your improvement district more hospitable.
People with outgoing and caring personalities need only to be equipped with knowledge of the district to become excellent ambassadors.
2. Train to serve many “publics”
Consider the different “publics” your ambassadors will encounter and train them to identify and understand the needs and approach for serving each group.
3. It begins and ends with parking
Because an unfriendly or disinterested parking attendant can ruin a great experience downtown, it is important that parking facility operating companies are committed to achieving the same customer service standards.
Free hospitality guide
Seven more hospitality strategies are included in our hospitality guide. Improve your hospitality experience, make your stakeholders happy, and bring more visitors to your district by implementing these strategies. Make your downtown friendly, and download our hospitality guide to get started today.
As part of a push for student safety and reducing crime, University of Cincinnati hired Block by Block Ambassadors in the spring to patrol the Short Vine and U Square districts near campus. The university reports crime is at a 5-year low.
Read more and watch the video about the program at WCPO Cincinnati.
Encourage employee safety
Ensuring employee safety for all the workers in your district could make a tremendous impact on overall safety in your downtown. Encourage your stakeholders to share the following personal safety best practices with their employees.
1. Be aware.
The number one tip for personal safety is to maintain awareness of your surroundings. You have a better chance of noticing a possible threat in advance.
2. Protect Yourself.
Let others know where you are and when to expect you. Remember, there’s safety in numbers. Don’t look or act like an easy target. Be purposeful in your actions.
3. Protect your car and valuables.
To protect your parked car, think “Lock, Take, Hide.” Lock and secure your car. Take your keys with you. Hide anything valuable that must be left in your car.
Simple strategies, substantial results
These quick safety strategies can yield big results. Just like the two-second click of a seatbelt, remind your stakeholders how crucial it is to prioritize simple safety habits.
Get more tips when you download our free Employee Safety Tip Sheet.
Welcome to our new and improved website!
As a provider of cleaning, safety, hospitality, outreach and landscaping services to downtown business districts around the nation, we decided it was time to spruce up our own home base online.
- You can read more about each of our services and our strategy behind them on the Services page.
- View our Cities page to find a neighbor near you served by Block by Block ambassadors.
- Head over to the new Downloadable Resources page for free tip sheets and guides full of best practices to help you in the ongoing development of your district.
- Learn why Block by Block is your best choice for improvement district services.
Our aim is to continually develop our processes to better partner with downtowns. See what some of our customer have to say about us, then let us know how we can be of service to you.
Stay tuned to our new website and the Downtown Improvement Blog you are currently reading for strategies on creating an experience worth sharing for the visitors, residents, businesses and stakeholders of your district.
My Lancaster News, a partner with Lancaster Online, reports that Downtown Lancaster has decided to expand their partnership with Block by Block. Under the new contract, Block by Block will be supporting both the clean and safe programs of the city’s Downtown Investment District.
Ambassadors will be cross-trained to perform cleaning functions as well as the security functions of the patrolling bike squad. Read more at My Lancaster News.
Photograph by Marty Heisey.