The Downtown Iowa City Ambassadors program, a collaborative effort between the City of Iowa City and the Iowa City Downtown District is an innovative initiative to enhance downtown services. The program, managed by Block by Block Management Systems, aims to elevate cleanliness, hospitality and public safety in the downtown business district and parking garages. The Downtown Iowa City Ambassadors program launched in June, 2024.

The program represents a significant investment in enhancing the downtown experience, underscoring the commitment of both the City of Iowa City and the Iowa City Downtown District to prioritizing public safety, hospitality and cleanliness. Ambassadors receive extensive training and competitive wages, ensuring they are well-equipped to serve as valuable resources for residents, visitors and businesses.

They are friendly, helpful and work hard seven days a week to keep the district clean and beautiful. From the Pedestrian Mall to the six parking garages, these Ambassadors take pride in representing the community and believe their efforts help make Downtown Iowa City vibrant and welcoming.