Social Service Outreach

No matter what size your city, you've probably experienced the negative perceptions that come with the concerns of homelessness and quality of life issues, such as panhandling, drinking in public, and loitering. We believe you can be effective in addressing these issues while still maintaining a high regard for dignity, respect, and social responsibility. Some of our strategies include the following:

Social Service Outreach Professionals

In a number of cities, we employ trained social workers to serve as coordinators of overall team efforts and to work with local outreach partners to provide strategic case level management of the most visible homeless persons in our districts.

Social Service Outreach Ambassadors

Within our safety programs we've created Ambassador positions that have a primary role of engaging homeless persons to establish individual needs, and working through local Outreach Agencies to connect these persons with available services.

Training and Ownership for All

You never know who will form a bond with a person in need. All front line Ambassadors, both safety and cleaning Ambassadors are trained in social service issues and how to connect a person with help.

All Ambassadors are trained to actively engage and challenge low-level quality of life offenses. We've demonstrated in our programs that quality of life infractions can be reduced through a well planned and consistent response.