Hospitality

We understand your district isn't defined simply as a place with buildings, stores, and restaurants. Your district is about the experience encountered by district workers, residents, visitors and even students. With a great district experience comes another important group – investors!

Since we began providing services to improvement district services more than fifteen years ago, we recognized the importance of selecting not just hard working people, but friendly, engaging people to comprise our Ambassador teams.

In many of our destination-driven cities we've created hospitality-centered programs. Our programs in places like Baltimore's Inner Harbor, the River walk in San Antonio, the Third Street Promenade in Santa Monica, and the beach district of Waikiki are all centered on some of the following hospitality related concepts:

Being Empowered to Serve

Ambassadors are not only trained, but encouraged to find meaningful ways to improve someone's district experience.

Focused on Continuous Engagement

Our hospitality programs are focused on continual engagements to deliver smiles and greetings to as many people as possible. We've found that delivering information and friendly conversation easily follows!

The unique training concepts developed for our hospitality-centric programs have been woven into every Block by Block program. Making certain every Ambassador has hospitality skills ensures we play a significant role in delivering the right experience for your district!